Terms and Conditions

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These Terms and Conditions apply to every website sale between Scorpion Sports Supplements and its customers. There will be no variations to these terms and conditions unless explicitly stated in writing by Scorpion Sports Supplements.

Trading Name
Our legal business name is Pro-Soma Distributors Ltd trading as Scorpion Sports Supplements. Scorpion Sports Supplements will appear on cardholder statements for any transactions made through our website.

Website Services
Our website services are provided to adults over the age of 18 years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age. Our products cover sports supplements, accessories and clothing.

Governing Law
This Agreement is governed in accordance with the laws of New Zealand.

Content
While we endeavour to supply correct information on this website at all times, mistakes, errors or omissions may occur. Scorpion Sports Supplements takes no responsibility for any loss or damage, direct or indirect, resulting from the use or application of information contained on this site.

Pricing
Prices shown on the Scorpion Sports Supplements website are listed in New Zealand dollars, and are inclusive of GST. We reserve the right to change or alter any prices at any time for any reason. Any variation to an order (once accepted) will result in price adjusting to reflect the variation. Please contact Scorpion Sports Supplements before ordering to verify current prices.

Payment
Scorpion Sports Supplements will accept full payment only for any online order made within New Zealand. Payment can be made via Direct Payment Services (DPS) with a Visa or MasterCard. Or via online internet banking direct into our bank account.

Product Range and Availability
All efforts will be made to fulfill any order placed with Scorpion Sports Supplements; however, we accept no responsibility or liability should we be unable to supply the goods ordered for any reason. We supply and dispatch our products to customers within New Zealand only.

Warranty
Goods are warranted from defective workmanship and material provided that the goods are unmodified in any way and are used for the purpose intended by the manufacturer. The warranty covers replacement or repair of the product itself provided that Scorpion Sports Supplements is satisfied that the defects were defects in manufacture or in transit.

Warranties will not be extended beyond that of the manufacturer’s warranty period or conditions. The warranty is limited to replacing or repairing any defective goods with the procedure set out in these terms and conditions, provided that Scorpion Sports Supplements is satisfied that the defects were defects in manufacture or in transit.

Delivery
Your order will be packed and shipped on the day we receive your order before 2pm. Delivery times vary depending on the destination, but the vast majority of all our orders have reached our customers within 1-3 business days of order.

Returns
Once an order has been placed it is not possible to cancel or alter your order once it has been confirmed.
Customers have the right to return any goods deemed faulty or damaged in transit for a replacement. The following conditions apply terms returned in these circumstances:

  • Where goods are being returned due to a fault or damage, they must be in original condition.
  • Where return is due to a fault, the customer must contact Scorpion Sports Supplements within 7 days of receiving the product.
  • Damaged items must not be signed for at the time of delivery and must be rejected – a new replacement will be sent as soon as possible.

Scorpion Sports Supplements will cover the postage costs involved for the return and replacement of any faulty or defective goods.

Disclaimer

We are not in the business of offering our customers professional medical or health care advice and as such any information obtained from our web site must not be used for diagnostic or treatment purposes. We recommend you seek professional dietetic, medical and health care advice before using Nutritional Supplements and or prior to embarking on any fitness or exercise program.
It is the responsibility of the customer to ensure that all the ingredients listed in a product for sale on our website, does not contain a banned substance under the sporting authority that they are a member of.

Privacy

Personal Information
Through conducting its normal business, Scorpion Sports Supplements may collect customer information including purchase history, contact and delivery details. This information will remain confidential and will be held securely, and will not be disclosed to any third party.

Customer Consent
Customers who do not wish to have any personal information collected and used for any purpose other than that required to complete the transaction will need to express this in writing at the time of purchase.

Access to Personal Information
Personal information relating to the customer is available under the Privacy Act 1993, and the customer may request changes to the information held.

Credit card data policy
Website Security: We maintain physical, electronic, and procedural safeguards designed to help us protect your non-public personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. All credit card data will be hosted by third party DPS.